Increased implementation speed per site
Manageable rollout with minimal disruption to operations
Lead time to stable operations after go-live shortened
The Challenge
A network of 11 factories wanted to implement a new MOM MES solution to improve processes and optimize data flows. The program was complex and affected almost all operational processes. To make the rollout manageable and successful, a structured approach was necessary.
The Objective
- Map processes and identify gaps
- Establish teams to accelerate development and implementation
- Implement rollout in a phased and controlled manner
- Increase the speed and manageability of the implementation
Start in a “process room” with old versus new processes, all gaps, open questions, and a visual program plan. Project split into phases (preparation, inbound/outbound goods and movements, production) and equipped with workarounds for temporary system failures.
Our Approach
The Result
- Faster and more manageable implementation of the MOM MES system
- Teams were clearly organized with clear responsibilities and decision-making lines
- The rollout could take place in phases, thereby limiting risks and impact on operations
- With the standardized ‘packages’, the system could be rolled out increasingly faster to new processes and departments
Methodology
We first make everything visible: processes, gaps, and planning are centralized in one place, digitally and physically. This clarifies for everyone what is “good”, who decides, and when we take each step.
We deliver a complete package per domain in short phases. Thematic teams collaborate closely, expert groups monitor standards and compliance, and issues are escalated via a fixed channel to the steering committee so that decisions are made quickly and without interference.
Around go-live, on-the-floor coaching, clear standards, and tight daily stand-ups are central. Short feedback loops keep the line stable, and improvements are immediately incorporated into the implementation packages for subsequent sites.
Our Role
Leadership in implementation and stakeholder management at the first site, including preparatory training for key users. Complexity was made manageable through a clear roadmap and division into digestible components; energy and engagement mobilized teams to actively contribute.
The expertise in Lean Six Sigma, change management, and team coaching ensured both the technical aspects and behavior and collaboration on the shop floor.
Relevant Services
Lean Operations Management
Applying structure and phasing, from process design to manageable go-lives in the line.
Team Coaching
Guiding key users and team leaders in ownership, meeting, and performance rhythms.
What others say about working with me
During the MOM MES program, I collaborated extensively with Tineke. The location where I worked was the first site where the new logistics software was implemented. Tineke was responsible for the implementation. Due to the program’s scope, there were many stakeholders. Tineke managed these stakeholders exceptionally well, which was certainly no easy task. In addition to overseeing the complete implementation, she also provided preparatory training to the site’s key users.
It is challenging to get people enthusiastic about change, especially when they have worked in the same way for years. Thanks to Tineke’s knowledge of the program and her enthusiasm, the key users actively participated and understood the necessity of the change. This resulted in a go-live of the software without major issues from the operators’ perspective. And for the problems that did arise, the key users were highly motivated to report them to the developers and provide feedback on how it should work.
I think I can say on behalf of everyone that Tineke truly delivered excellent work there. Without her, things would have gone very differently, and certainly not better.
Koen van Lochem, Project Manager
Tineke possesses the conceptual power to shape a complex project into a manageable form for everyone. The automation project within our company, which transformed the Management Operating System into a new model, is an extremely complex project where production processes and IT processes converge. To understand the impact of this project, it needs to be elaborated in various processes. Tineke managed that enormous project on behalf of the business.
By bringing all stakeholders together and aligning them, Tineke ensured that everyone was looking in the same direction. Tineke perfectly mapped out the roadmap for the SMEs, allowing a complex process to be divided into small, manageable components that could then be elaborated and addressed. Tineke was crucial in this.
From a personal perspective, Tineke also brings a high level of energy to a project team, motivating people to participate and make progress. All in all, Tineke is a master at bringing people together, simplifying complex processes, and creating an environment where people can collaborate.
Anonymous, Director Europe
Implement MOM/MES without disrupting operations and with visible pace and control?
Schedule a consultation and we will translate your goals into a manageable rollout.
15 min exploration.
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